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Terms of Sale

Last updated: 8 November 2026

1. Introduction

These Terms of Sale govern the sale and acquisition of artworks arranged or facilitated by Bianca Capital Ltd, trading as Bianca Arte ("Bianca Arte", "we", "us" or "our").

Bianca Capital Ltd is a private limited company registered in England and Wales under company number 15112484, with its registered office at 1 Bickenhall Street, London, England, W1U 6BN.

These Terms apply where expressly incorporated into an artwork sale, acquisition agreement, invoice or written order confirmation.

Any transaction-specific written agreement will take precedence over these Terms in the event of a conflict.

Nothing in these Terms excludes or restricts statutory rights that cannot lawfully be excluded.

2. Our Role in Transactions

Bianca Arte may act in different capacities depending on the nature of a transaction.

Direct sales: Where Bianca Arte is expressly identified as the seller in the relevant invoice or sale agreement, Bianca Capital Ltd will be the contractual seller of the artwork.

Intermediary transactions: Where Bianca Arte acts as an advisor or intermediary facilitating a purchase from a third-party gallery, artist, dealer or other seller, the contract of sale may be entered into directly between the purchaser and that third-party seller.

The identity of the contractual seller and Bianca Arte's role will be communicated before the transaction is concluded.

Where Bianca Arte acts solely as an intermediary, the third-party seller's terms may apply. Bianca Arte remains responsible for its own contractual obligations and any liability imposed by applicable law.

3. Artwork Information

We endeavour to provide accurate information concerning artworks offered or proposed for acquisition, including the artist's name, title, date, medium, dimensions, edition, condition, provenance and other relevant characteristics.

Descriptions, photographs and digital representations are provided in good faith, based on information available to us and, where applicable, supplied by artists, galleries or other third parties.

Variations in colour, texture and appearance may arise between digital images and physical artworks.

Where reasonably possible, purchasers are encouraged to inspect artworks or request additional information before confirming a purchase.

Nothing in this clause limits statutory rights or any express representations or warranties forming part of the contract.

4. Availability and Confirmation of Sale

All artworks are subject to availability and confirmation.

An enquiry, proposal, quotation or request to reserve an artwork does not, by itself, constitute a binding contract of sale.

A binding contract is formed when the relevant seller accepts the purchaser's order in writing, unless a different formation process is expressly agreed.

We may decline an order before acceptance, including where an artwork is unavailable, information has been provided in error or required compliance checks cannot be completed.

Where payment has been received for an order that is subsequently declined, the payment will be refunded unless retention is required by law.

5. Prices, Fees and Taxes

Artwork prices will be communicated in writing and may be quoted in pounds sterling, euros, US dollars or another agreed currency.

The relevant quotation or invoice will identify the agreed purchase price, applicable taxes and additional charges.

Depending on the transaction, additional costs may include:

  • Shipping, packing and specialist handling.

  • Insurance and installation.

  • Customs duties, import VAT and other applicable taxes.

  • Storage and other services requested by the purchaser.

Before a consumer is bound by a purchase, the total price inclusive of applicable taxes and all additional charges will be disclosed, or, where they cannot reasonably be calculated in advance, the method of calculation will be explained.

Any advisory fees or commissions payable to Bianca Arte will be disclosed and agreed separately or included transparently in the relevant transaction documentation.

Where Bianca Arte receives remuneration from another party to a transaction, any material conflict of interest will be disclosed as appropriate.

6. Payment Terms

Payment terms will be specified in the relevant invoice, quotation or written agreement.

Unless otherwise agreed, full payment is required before an artwork is released for collection or dispatch.

Where payment by instalments is agreed, the amounts and payment deadlines will be confirmed in writing.

Payments must be made using the payment methods and bank details specified in the relevant invoice or written payment instructions.

Purchasers are responsible for bank charges or currency conversion costs imposed by their payment providers where these have been appropriately disclosed and agreed.

Bianca Arte may suspend fulfilment of an order where payment is overdue, subject to applicable law and the relevant agreement.

7. Deposits and Reservations

Where a deposit is required to reserve or secure an artwork, its amount, purpose, payment deadline and cancellation conditions will be confirmed in writing before payment.

Any deposit will be credited towards the agreed purchase price unless otherwise specified.

If a purchaser cancels a confirmed order, any deduction from a deposit will be limited to amounts lawfully recoverable under the relevant contract and applicable law.

Deposits are not automatically non-refundable.

Where a sale cannot proceed due to the seller's inability to supply the artwork, payments received will be refunded in accordance with applicable law.

8. Shipping, Delivery and Collection

Delivery and collection arrangements will be agreed with the purchaser before the transaction is concluded.

Bianca Arte may coordinate specialist art logistics providers, including packing, shipping, customs clearance, installation and insurance services.

Delivery charges, estimated timescales and responsibilities will be confirmed in writing.

Delivery dates may be estimates unless expressly agreed as binding.

For consumer purchases where Bianca Arte is the seller, risk of loss or damage generally remains with the seller until the artwork comes into the physical possession of the purchaser or a person identified by the purchaser, subject to applicable statutory rules concerning independently commissioned carriers.

For business transactions, or where a third-party seller is involved, risk transfer will be governed by the relevant agreement and applicable law.

9. Title and Ownership

Where Bianca Arte is the contractual seller, ownership of the artwork will pass to the purchaser once the purchase price has been paid in full and any other expressly agreed conditions for transfer of title have been satisfied, subject to applicable law.

Where Bianca Arte acts as an intermediary, transfer of ownership will be governed by the contract between the purchaser and the relevant seller.

The purchase of an artwork does not automatically transfer copyright, reproduction rights or other intellectual property rights associated with the work.

Such rights remain with the relevant rights holder unless expressly transferred in writing.

10. Condition, Authenticity and Provenance

Bianca Arte takes reasonable care when presenting information about the condition, authenticity, attribution and provenance of artworks.

Where relevant, we may obtain supporting documentation from artists, galleries, estates or other appropriate sources.

The availability and nature of certificates of authenticity, provenance records and condition reports will vary between artworks.

Any express authenticity guarantee or other warranty will be set out in the relevant sale documentation.

Nothing in these Terms excludes liability for misrepresentation or limits statutory rights relating to goods that do not conform to the contract.

11. Cancellation and Returns

Consumer purchases

Where Bianca Arte is the contractual seller and a purchase qualifies as a distance or off-premises contract under applicable UK consumer legislation, the purchaser may have a statutory right to cancel without giving a reason.

For qualifying sales of artworks, this right will generally expire 14 days after the day on which the purchaser, or a person nominated by the purchaser other than the carrier, receives the artwork.

To exercise this right, the purchaser must notify Bianca Arte through a clear statement before the cancellation period expires. A model cancellation form will be supplied where legally required, but its use is not compulsory.

The purchaser must return the artwork within 14 days of notifying cancellation, unless the seller agrees to collect it.

Return costs will be allocated in accordance with applicable law and the information supplied before the contract was concluded.

Refunds will be processed within the statutory time limits and may be subject to deductions permitted by law for diminished value resulting from handling beyond what is necessary to establish the artwork's nature and characteristics.

Certain transactions may be exempt from statutory cancellation rights, including qualifying bespoke or personalised commissions. Any applicable exemption will be explained before the purchaser enters into the contract.

Business purchases

For purchases made wholly or mainly for business purposes, cancellation and returns will be governed by the agreed contractual terms and applicable law.

Third-party sales

Where a gallery, artist or other third party is the contractual seller, the purchaser's cancellation and return rights against that seller will be governed by the relevant sale contract and applicable law.

Nothing in this clause affects statutory remedies for faulty, misdescribed or non-conforming goods.

12. Commissions and Bespoke Artworks

Where Bianca Arte facilitates the commissioning of a bespoke artwork, the scope of the commission will be agreed in writing.

The agreement may specify the artist, concept, dimensions, materials, price, payment schedule, production timeline, approval process and delivery arrangements.

Any permitted changes, cancellation rights or associated charges will be explained in the relevant agreement.

Bespoke artworks made to a purchaser's specifications or clearly personalised may fall within statutory exceptions to the usual distance-selling cancellation right.

This does not affect statutory rights where an artwork is faulty, misdescribed or otherwise fails to conform to the contract.

13. Import, Export and Cultural Property Requirements

Artworks purchased internationally may be subject to customs formalities, import VAT, export licences, cultural property restrictions or other legal requirements.

Responsibility for arranging and paying applicable duties, taxes, permits and clearance costs will be agreed before the transaction is concluded.

Bianca Arte may assist with coordinating relevant documentation and third-party service providers but does not provide legal or tax advice unless expressly agreed and appropriately authorised.

Purchasers are encouraged to seek independent professional advice where necessary.

14. Anti-Money Laundering and Due Diligence

Bianca Arte is committed to complying with applicable anti-money laundering, sanctions and financial crime legislation.

Where required, purchasers may be asked to provide identification, proof of address, information regarding beneficial ownership, source of funds or other relevant documentation.

We may delay, decline or discontinue a transaction where necessary to comply with legal or regulatory obligations.

Personal information collected for compliance purposes will be processed in accordance with our Privacy Policy and applicable law.

15. Insurance and Storage

Where agreed, Bianca Arte may assist with arranging insurance or temporary storage through third-party providers.

The scope, cost and duration of any insurance or storage arrangements will be confirmed separately.

Responsibility for loss or damage will depend on the contractual arrangements and applicable law.

Any limitation of liability in connection with storage or third-party services will not exclude rights or remedies that cannot lawfully be excluded.

16. Limitation of Liability

Bianca Arte shall exercise reasonable care and skill in providing its services and fulfilling its contractual obligations.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of statutory consumer rights or any other liability that cannot lawfully be excluded.

For business purchasers only, and to the extent permitted by law, Bianca Arte shall not be liable for indirect or consequential losses, including loss of anticipated profit or investment opportunity, arising from a transaction.

Any additional limitations applicable to a particular business transaction must be expressly agreed and remain subject to applicable law.

17. Art Market and Investment Considerations

Artworks are acquired primarily as cultural, aesthetic and collectible objects.

Their market values may fluctuate significantly and resale opportunities cannot be guaranteed.

Any market commentary, pricing information or acquisition recommendations provided by Bianca Arte are not guarantees of future value or financial return.

Unless expressly agreed otherwise, Bianca Arte does not provide regulated financial investment advice.

18. Governing Law and Disputes

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with a transaction will be subject to the jurisdiction of the courts of England and Wales, subject to mandatory consumer protection laws and jurisdictional rights.

We encourage purchasers to contact us in the first instance so that any concerns can be addressed promptly.

19. Contact Information

Bianca Arte
A trading name of Bianca Capital Ltd
Company number: 15112484
Registered office: 1 Bickenhall Street, London, England, W1U 6BN
Email: info@biancarte.com
Website: www.biancarte.com

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